Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: December 2024
Evri Tracking ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and tracking services.
We are an independent tracking service and are not affiliated with Evri. This policy applies only to our website and services, not to Evri's own privacy practices.
2.1 Information You Provide
- • Tracking numbers you enter into our search form
- • Contact information when you reach out to us (name, email address)
- • Any messages or feedback you send us
2.2 Information Automatically Collected
- • IP address and general location information
- • Browser type and version
- • Device information (mobile, desktop, etc.)
- • Pages visited and time spent on our site
- • Referring website information
We use the information we collect to:
- • Provide parcel tracking services by querying Evri's tracking system
- • Improve our website performance and user experience
- • Respond to your inquiries and provide customer support
- • Analyze website usage to enhance our services
- • Comply with legal obligations
Important: We do not store your tracking numbers or tracking results. Each search is processed in real-time and not retained in our systems.
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- • To Evri's tracking API to retrieve parcel information (tracking numbers only)
- • To comply with legal requirements or court orders
- • To protect our rights, property, or safety, or that of others
- • With your explicit consent
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- • SSL encryption for all data transmission
- • Secure hosting infrastructure
- • Regular security updates and monitoring
- • Limited access to personal information
We use cookies and similar tracking technologies to enhance your experience on our website. These may include:
- • Essential cookies for website functionality
- • Analytics cookies to understand website usage
- • Performance cookies to improve loading times
You can control cookie settings through your browser preferences.
Under the General Data Protection Regulation (GDPR), you have the following rights:
- • Right to access your personal data
- • Right to rectify inaccurate personal data
- • Right to erase your personal data
- • Right to restrict processing of your personal data
- • Right to data portability
- • Right to object to processing
To exercise these rights, please contact us using the information provided in our Contact Us page.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Specifically:
- • Tracking numbers are not stored and are processed in real-time only
- • Contact form submissions are retained for up to 2 years for support purposes
- • Website analytics data is retained for up to 26 months
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us through our Contact Us page or email us directly.
For data protection inquiries specifically, please include "Privacy Policy" in your subject line.