Contact Us
Have a question about tracking your Evri parcel? We're here to help. Get in touch with our support team.
Tracking Issues?
If your tracking number isn't working, double-check the number for typos. Tracking information may take 24-48 hours to appear after dispatch.
Delivery Problems?
For delivery issues, complaints, or redelivery requests, you'll need to contact Evri directly as we're an independent tracking service.
Website Issues?
If you're experiencing technical problems with our tracking service, please let us know and we'll fix it as soon as possible.
We are not Evri. We're an independent tracking service. For official customer service, delivery complaints, or redelivery requests, please contact Evri directly:
- • Evri Customer Service: 0330 808 5456
- • Evri Website: myevri.com
- • Evri App: Available on iOS and Android
Response Time
We aim to respond to all inquiries within 24-48 hours during business days. For urgent tracking issues, please also try contacting Evri directly for faster resolution.